Arcola Securities, Inc. (“Arcola”), in conjunction with its ultimate parent Annaly Capital Management, Inc. (“Annaly”), has a firm-wide business continuity plan (the “Plan”) to assess and manage the effects of emergency disruption on business operations.
The Plan has been designed to take in to consideration the impact on Arcola’s operations at varying levels of disruption ranging from minor to catastrophic. The Plan details “mission critical” systems, backup and recovery plans for those systems, identifies key vendor contacts, and has established remote locations from which it is expected that the firm should be able to conduct a minimum level of business activities for an extended period of time if the need arises. Arcola does not hold customer funds or securities. All customer transactions conducted on an DVP basis are held in central depositories or custodian banks. The Plan may rely on infrastructure over which Arcola has no control. Despite the business continuity planning, there may be events that partially or completely prevent Arcola from conducting business operations for an extended period of time.
In the event of a business disruption, it is anticipated that the Company will be reachable by telephone at (212) 696-0100 and by email via normal email contacts. If this is not the case, Arcola will attempt to deploy alternate communication channels for as long as needed.
If you are a current customer or counterparty and you would like to obtain more detailed information on our business continuity plan, please send a written request to: Arcola Securities, Inc. 1211 Avenue of the Americas, 41st Floor New York, NY 10036.
Member FINRA/SIPC | NOT FDIC INSURED | NOT BANK GUARANTEED